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5-Year Limited Warranty Policy

Floridian Massage Chair 5-Year Residential Limited Warranty Policy

Floridian Massage Chairs are designed, built, and inspected to ensure excellence in operation and enjoyment. While rare, defects in manufacturing can occur. This limited warranty exclusively covers manufacturing defects.

  • The Structural Frame (Limited to the steel and steel-welded parts of the frame)
  • Massage Rollers
  • Motors
  • Boards
  • Consoles
  • Belts
  • Power Supply

As long as your residence is located anywhere in USA. The above cost of Parts are covered for 5 years, 100% replacement warranty for manufacturer’s defects in-home applications only.

For In-Home service, LABBROS. Health & Wellness will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer (in-home, if necessary) for 1 year.

Warranty Limitations and Exclusions

  • This warranty is for home applications only.
  • This warranty is for the product located in USA only.
  • Non-electrical / mechanical attachments including head cover, back pad, arm covers, wheel castors, seat cover, footrest cover unless caused by defects in workmanship.
  • Any loss or damage resulting from improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of power; dropped product, a malfunction or damage of an operating part from a failure to provide manufacturer's recommended maintenance; transportation damage; theft, abuse, misuse, neglect, vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair.
  • Any damage inflicted upon the chair by improper use or accidental damage incurred by negligence user (i.e. surpassing the stated weight limit, remote damage from dropping on the ground, etc).
  • Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use. LABBROS. Health & Wellness’s sole liability and the purchaser's exclusive remedy shall be for the repair, or at LABBROS Health & Wellness’s option, for the replacement of the defective part. Notwithstanding the above, if replacements parts for defective materials are not available, LABBROS. Health & Wellness reserves the right to make substitutions in lieu of repair or replacement.
  • All Warranties begin on DATE OF PURCHASE, no allowance or extension is offered for delivery and/or installation.
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